Strategic Change Advisor | Not-for-Profit Transformation Mentor Founder, Success Quadrants | Former Chief Customer Officer WA | ex-Deloitte Steve Mitchinson is a strategic and transformational leader with over 30 years’ experience helping organisations rethink how they operate, deliver services, and create lasting impact. His career spans senior roles across government, consulting, and industry, where he’s delivered millions in cost savings, major reforms in service delivery, and culture-shifting leadership programs. Through AskPro, Steve is donating his time to support not-for-profits looking to improve how they work—whether that means clarifying purpose, streamlining operations, empowering teams, or strengthening leadership. How Steve Can Help Your Organisation • Service efficiency: Streamline how services are delivered to reduce complexity and increase impact • Organisational clarity: Bring alignment between mission, teams, systems, and outcomes • Team performance: Build capability, confidence and cohesion across your staff and volunteers • Change leadership: Guide your team through transformation, without losing sight of purpose • Governance and strategy: Strengthen board-level decision making and long-term planning • Customer experience (CX): Improve how people experience and access your services Why Work With Steve Steve understands the constraints NFPs face - limited time, funding and capacity. He brings a practical, collaborative approach that meets you where you are and helps you get to where you want to be. His support is grounded in lived experience, not just theory. Donating 4 - 8 hours per week to NFP's Steve understands the challenges not-for-profits face, limited time, funding, and capacity. With lived experience and a practical approach, he meets you where you are. As he donates 4 to 8 hours a week to volunteer his expertise, this is a rare chance to work with a leader who has reshaped major organisations and is now giving back to purpose-driven teams.

Connect

If you're interested in connecting with Steve or other AskPro experts for expert advice over a video call, simply provide some details here and we'll be in touch: https://form.jotform.com/251178825374868

Questions

Email any questions or general enquiries to jeremy@askpro.com.au

Book a call with AskPro

https://calendly.com/jeremycookson/introduction-to